Question 1

How do I book my first visit?

Accepted Answer

Use the online booking page — pick a dentist, choose a time, and we'll confirm instantly. Or call our 24/7 concierge.

Question 2

Do you see new patients same-week?

Accepted Answer

Yes. We hold same-week slots every day, and same-day emergency slots on top of that.

Question 3

Where is the clinic?

Accepted Answer

Downtown location with valet parking. Full address and directions are on our Contact page.

Question 4

Is the AI Smile Scan accurate?

Accepted Answer

97.4% accuracy against clinician review on our internal benchmark. It's a screening tool — final treatment plans are always confirmed in person.

Question 5

What data do you keep from AI tools?

Accepted Answer

Photos and inputs stay in your patient record. We never sell data, and you can delete anything at any time from your portal.

Question 6

Which insurances do you accept?

Accepted Answer

Delta Dental, Cigna, Aetna, MetLife, Guardian, UnitedHealthcare, BCBS, Humana, and most PPO plans. We verify benefits in real time.

Question 7

What if I don't have insurance?

Accepted Answer

Our in-house membership is $29/mo and includes cleanings, exams, and 20% off treatments. We also offer 0% APR financing.

Question 8

Do you take HSA/FSA?

Accepted Answer

Yes — most treatments qualify and we generate itemized receipts automatically.

Question 9

How long do veneers last?

Accepted Answer

Modern porcelain veneers last 12–20 years with routine care. We track wear at every checkup.

Question 10

Does whitening damage enamel?

Accepted Answer

Professional whitening at clinical concentrations doesn't damage enamel. Over-the-counter overuse can — talk to us first.

Question 11

How painful are implants?

Accepted Answer

Most patients describe implant placement as easier than a routine extraction. Recovery is typically 24–48 hours.

Answers, before you have to ask.

General